When it comes to fixing a leak or replacing a pipe in your
home, you need a plumber you can trust. But with so many contractors and
businesses available, how do you know who to pick? Follow these simple steps to
help you choose the best plumber for your home.
If you don’t know where in your area to start looking for a plumber or any other kind of service professional, the best thing to do is ask family members and friends about their experiences. Online review sites are sometimes helpful, but posters can easily make up stories about the service they received, exaggerate claims or misrepresent circumstances that resulted in a superior or poor service experience. Talk to people you trust and compile a short list of individuals or companies you’d like to look into further.
Do Some Research
If you have the time it’s worth the effort to look up each plumber and their business through independent, third-party organizations like the Better Business Bureau (BBB) to compare their licensure and performance history. The BBB also compiles a list of reviews, complaints and notifies you how long a plumber has been accredited. It's always a good sign if a company has been in business for several years, because it often means they have a proven track record of quality work. Responding to and resolving complaints through the BBB also shows they care about their reputation and will work to rectify situations in which a client wasn’t satisfied.
Find out whether the plumber you’re interested in has insurance or is bonded. Insurance protects both you and the plumber in case of an injury or accident, as well as your surrounding neighbors if a serious problem occurs.
Even after you’ve found a plumber you like, don’t immediately request their services until you know exactly how much you’ll be paying. With any reputable plumber you should be able to set up an appointment for a free or low-cost on-site evaluation. This ensures the plumber understands the exact nature of your plumbing issue and will be able to give you an accurate assessment of the cost to have it repaired. Do this with multiple businesses to compare pricing.
All plumbers should offer a guaranteed warranty, meaning if they go out of business or stop midway through the project, your home will still be covered. Many warranties cover a plumber's work for up to one year. If a plumber refuses to guarantee his or her work, it’s best to find someone else to hire.
Great Plumbers in Texas
Whether you need help with a minor plumbing issue or something as big as new plumbing installation for a home remodeling project, North Texas Custom Plumbing guarantees top-of-the-line service and products at the most competitive prices. Contact us today to schedule a consultation or take advantage of one of our many specials .