North Texas Custom Plumbing
Get $25 OFF Any Service Order. 10% Teacher Discount!
Call Us: 972.382.8324

Slab Leak Diagnostics & Treatment Options | Frisco, TX

  • By SEO Family
  • 22 Sep, 2016
Slab Leak in Plumbing

A slab leak occurs when the pipes in your foundation leak or burst, which can cause substantial damage if not promptly and properly repaired. If you have ever experienced a slab leak, you know they can be difficult to diagnose and repair.

Symptoms of a slab leak may include:

·        The sound of running water when it’s turned off

·        A hot spot on the floor

·        Cracks in walls or flooring

·        Mildew or excessive moisture under carpets

·        High water bills, including unexplained spikes

Some supposed “experts” will break into a slab or pool deck just to search for leaks, but this approach is antiquated. A competent, educated plumber should conduct diagnostics using non-destructive methods, modern tools and proper equipment, which cause minimal disruption to your property. The best course of action is to hire a plumbing and repair specialist such as North Texas Custom Plumbing in Frisco. These experts will use non-invasive leak repair options, including:

·         Repipe or Reroute – These techniques replace the entire line and are often most effective on older systems.

·         Epoxy Pipe Coating – This technique is applied through the inside of the plumbing and is mostly used on systems with a series of small leaks.

Meter Test

Using the meter test, you can determine whether you have a plumbing leak or if there is actually a problem with the meter itself. If your water bill has been higher than normal, this simple test can help you diagnose the root of the problem.

·         Step 1: Turn off all the water inside and outside your home. Don’t forget things like garden irrigation or icemakers.

·         Step 2: Check your flow indicator. Open up the cover on your water meter and locate the flow indicator, which is a small rotating wheel with the ability to detect even the smallest amounts of water flow. If that indicator is moving, you have a water leak somewhere on your property.

·         Step 3: Contact the professionals to get your repairs started. Once you have determined or even suspected a slab leak, contact North Texas Custom Plumbing to schedule a consultation. We stand behind any job we do 100%, and our licensed professionals pride themselves on our unsurpassed level of quality service and dedication.

Slab Leak Repair

North Texas Custom Plumbing is your local Dallas area expert for quality plumbing repair services, including slab leaks. We only use name-brand parts and fixtures, and believe our clients deserve the best and sturdiest products available. Our trained, professional plumbers will approach your slab leak repair project with the same detail-oriented dedication they’d apply to a repair on their own home. Contact North Texas Plumbing today to repair your leaks so you can stop paying those unnecessarily high water bills.

By Admin 24 Jul, 2017

Booming Growth

Frisco, Texas is officially part of the Dallas-Fort Worth metroplex, located just 25 miles from the Dallas/Fort Worth International Airport. Founded in 1904, the town grew slowly for many decades, reaching a quadruple digit population for the first time in 1960. Starting in the 1990s, the population exploded. From the years 2000 to 2009, Frisco was the fastest growing city in the nation. Nearly 165,000 residents call it their home today.

Arts and Culture

Frisco’s art and cultural scene have grown and matured alongside the increasing number of people who make the community their home. Local painters and photographers show off their work at places like the Frisco Art Gallery , Frisco Fine Art Gallery and Thegallery8680 . Rotating exhibits feature work by local, regional, national and international artists.

The Texas Sculpture Garden is an outdoor collection located within the Hall Office Park. Recognized as the largest private collection of contemporary Texas sculptures ever assembled and made available to the public, the garden’s trails are specially designed to highlight the works they feature.

Sci-Tech Discovery Center , another must-visit Frisco feature, provides hands-on education experiences for people of all ages. At Sci-Tech they believe in advancing education and providing inspiration to the next generation of engineers, scientists, educators and innovators.

Sports Attractions

The city is home to a number of venues and teams across multiple sports. The Dr. Pepper Ballpark is a 10,600-seat stadium that received the 2003 Texas Construction award for Best Architectural Design. Toyota Stadium seats 20,500 people and is used as a soccer stadium, concert venue and college football stadium.

Frisco is home to the Dallas Cowboy’s corporate headquarters; the 91-acre “Frisco Stadium” includes the team headquarters as well as several training facilities used by the Cowboys and local high school teams. The Dallas Stars NHL team is also headquartered in Frisco and the team practices at the Dr. Pepper Arena.

Lake Lewisville

Lake Lewisville is one of the largest lakes in north Texas, spanning 29,000 acres with 233 miles of shoreline. In addition to the numerous public parks scattered around the lake, Lewisville is the perfect place for recreational activities such as fishing, skiing, swimming and boating. Party Cove, on the western side of the lake, is known for its weekend-long gatherings filled with music and entertainment. Lake Lewisville is the perfect place for outdoor summer fun.

Your Neighborhood Plumbing Experts

North Texas Custom Plumbing has been proud to call Frisco its home since 1997. Today, we happily offer the best plumbing repair and replacement services in North Dallas, Frisco, McKinney and the surrounding areas. Contact us today for more information or to learn about our current specials!,_Texas

By Admin 26 Jun, 2017

Whether you’re new to the housing game or a long-time homeowner, general maintenance tasks are inescapable. Eventually, all homeowners encounter a leaky pipe or faucet, a broken garbage disposal or a clogged drain. Unlike in rentals, there’s no landlord required to assist you in righting these issues in your own home. Possessing a general understanding of how your home’s most important systems, especially your plumbing, work and who to turn to for routine maintenance can save you money on expensive repairs and ensure your home remains in good condition for as long as you live there.

Garbage Disposal

When you flip the switch for your garbage disposal and you don’t get so much as a hum, you’ve got a problem. More than likely, your disposal is just failing to take in power. Luckily, the fix is as simple as taking a look at the disposal itself and pressing the reset button. If that doesn’t work, you can always try unplugging it from the outlet and checking the operation of the outlet itself with another appliance such as a hair dryer, toaster or hair straightener. Nothing? Resetting the circuit breaker will probably fix your problem.

Homeowners often view their disposals as a one-stop, get-rid-of-leftovers shop, which is not its intended purpose. Occasionally you’ll encounter foods or objects that should never be tossed in the disposal, as they could cause severe damage to the system. If you notice your disposal is humming but doesn’t grind, is noisy or grinds on and off, your system may be jammed by something that shouldn’t be in there in the first place. To fix this problem at home, unplug the unit completely and locate a hex-shaped hole under the disposal. Using a properly-sized hex wrench, force it in both directions a few times to shake the impediment loose. Alternatively, use a pair of pliers or tongs (never your hand) to remove the culprit item from the disposal. If you still are struggling with a disposal jam, it’s time to call in the professionals.

Drain or Sewer Cleaning

Have you noticed your drains aren’t working as well as they should be? It may be a simple case of a clogged drain. Use a plumbing snake to locate and clear the blockage quickly and easily. However, ineffective drains throughout your home could point to a blockage deeper in your plumbing or sewer lines. Contact your municipal department and ask if there is a temporary sewer stoppage in your area. If not, a plumber should come in to clean out your pipes and sewer lines below your home just to be safe. Plumbing is delicate work, so it’s important you call upon a professional to take care of this job.


Little leaks can grow into big problems if they aren’t dealt with as soon as possible. The smallest drips can easily be repaired from home with epoxy putty. If you notice a slow, small leak in one of your lines, use a paper towel to wrap around the pipe and determine exactly where the water is escaping. Turn off your home’s water supply and drain the pipes of remaining water by running the taps. Putty, unfortunately, can’t stick to just anything. It needs a clean surface to adhere to before you repair the leak. Gently scrub the pipe clean and wipe it completely dry. Apply the putty over the leaky area and over an inch or two of clean pipe on either side to ensure it doesn’t budge later on. The epoxy putty should harden over the course of two hours. Though this fix works for little drips, a steady stream of water or a major leak should always be checked out by your local plumber.

Keep Your Home in Tip-Top Shape with North Texas Custom Plumbing

Proving yourself handy around your home can feel satisfying and exciting. However, big problems deserve expert advice. If you notice a major leak or blockage in your plumbing systems, it’s time to seek out help from the experts at North Texas Custom Plumbing. To schedule your service or consultation, contact us online or call 972-382-8324.

By Admin 22 May, 2017

Whether you live in a particularly cold climate or you happen to inhabit an aging home, your pipes could be enduring wear and tear that could lead to a leak. While little under-the-sink drips are easy fixes, leaks in or near your foundation could prove significantly more dangerous. Water damage can quickly build up out of sight, costing you thousands in repairs. So, when you notice or suspect a leak near your foundation or below the ground, it’s best to call in a professional immediately.

What Is a Slab Leak?

Your foundation is arguably the most important part of your home. Without a strong foundation, or the concrete slab upon which your house sits, your home’s walls, floors and ceiling could be in serious danger of warping, cracking and eventually collapsing. Although it may seem an easy fix, any water leak below your foundation or slab could prove disastrous without proper repair. A slab leak is any leak that is present in the pipes beneath the foundation or slab. The water from these leaks can seep into your foundation and concrete, causing cracks, shifting or erosion of the base your house needs to stay standing. Because any water damage to your home’s slab or foundation could cause severe damage to other areas of your home as well, it’s vital you act immediately by calling an expert plumber.

How Do I Detect a Slab Leak?

Slab leaks can be difficult to identify because most homeowners rarely pay much attention to their foundation. However, you can still detect one by taking note of the state of your home’s interior and plumbing. Often, water damage begins to take effect indoors as the water builds up in the foundation, producing negative signs such as soggy baseboards or flooring, mold, low water pressure, unexplained warm spots on the floor, the sound of running water or higher water bills. Because slab leaks occur inside the concrete slab supporting your home, there’s no way to visually confirm if you have one without a professional’s tools and expertise. Stay alert for these signs, however, to know when you need a plumber to take a look around your home. If your plumber does find a slab leak, it’s better to get it repaired as soon as possible to prevent the leak from further compromising your foundation and damaging your home.

Protect Your Investment with North Texas Custom Plumbing

Slab leaks are an elusive plumbing problem that require an expert to correct. Protect your home in Frisco from dangerous water damage with some help from North Texas Custom Plumbing. To schedule service with one of our highly trained plumbers, contact us online or call 972-382-8324.

By Admin 01 May, 2017

With the winter months officially at an end, there’s no better time for what is likely some much-needed spring cleaning. As you begin your yearly tradition of dusting, mopping and washing every interior surface in sight, don’t forget about the areas of your home you can’t see! Be sure to keep your plumbing systems in mind this spring season, particularly your drains and sewage pipes. Regular maintenance can help you avoid costly and time-consuming repairs or replacements in the future! Here are a few ways to ensure your plumbing is running properly this season.

Kitchen and Bathroom Drains

When cleaning out the kitchen and bathrooms, you might assume that any foul odors are the result of nearby garbage bins. However, food or other debris stuck in bathroom or kitchen sinks can quickly become the source of unpleasant smells. Food or grease that gets stuck in the garbage disposal decompose over time, creating a blockage as well as bad odors. Regular drain cleaning is the easiest way to avoid the problem, but if you’re just noticing it now, cleaning can still be fairly simple. To remove particularly bad odors in the kitchen, drop citrus rinds into the garbage disposal and turn it on. The firm skin will help clean the blades while the citrus oils give your kitchen a fresh, fruity scent to match the season!

Check for Blockages

Any sort of blockage, be it food or waste debris, can cause a number of problems for you and your home if left untreated. In addition to regularly cleaning your drains and pipes, watch for some of these warning signs:

·         Slow drainage: One of the most obvious signs that your pipes might be blocked is when the toilet, shower, sink or bath drains slowly or not at all. If only one drain seems to be slow, the problem is likely localized to that spot. If all drains are working improperly, the problem is most likely in your sewage line.

·         Smells: Drains backed up by food, grease or bodily waste can start to smell particularly pungent if left untreated.

·         Strange sounds : While all pipes can make a few noises from time to time, listen close if you start to hear excessive gurgling or other abnormal noises. If your pipes sound different than usual they could be blocked.

Inspecting Sewer Lines

If you can’t fix your drainage problems by cleaning your pipes on your own, you’ll likely need to have your sewer lines inspected. Recurring drain problems that are resistant to traditional, localized solutions are frequently caused by an obstructed sewage pipe. This is a job for the professionals, so you’ll need to have a licensed technician come out to perform any necessary repairs. When the job is done, your home should be blockage free and running smoothly!

Quality Plumbing Repair Services in Texas

North Texas Custom Plumbing provides the highest quality professional services year-round, including plumbing, installation, maintenance, troubleshooting and replacements. Contact us today to schedule a consultation, repair or installation for your home!

By Admin 20 Apr, 2017

Whether you’re considering replacing your old water heater or building a new home and wondering which type to install, the choice between a tankless and traditional water heater can seem confusing. Which one is the right fit for your family’s water-use needs? Is it better to save money or always be prepared? Traditional and tankless water heaters each offer their own benefits and drawbacks that may dictate which will suit you best.

Traditional Water Heaters

Most people have seen a traditional water heater before. These heaters are characterized by large tanks that store water and heat it throughout the day to comfortably provide anywhere from 30 to 50 gallons of hot water at a time. Once the water has depleted, it refills and reheats once more.

Tank water heaters typically cost half as much as their tankless counterparts, but they tend to use exponentially more energy because the heating element is constantly running to keep the water hot. However, homeowners do have quite a bit of hot water ready to go whenever they need it.

Tankless Water Heaters

A tankless water heater looks like a small box mounted to a wall. This type of water heater does not store hot water to be used later. Rather, it heats water on-demand, allowing you to use as much hot water as needed without running out.

Unlike traditional water heaters, tankless water heaters are compact and can be mounted to nearly any wall in any room, even outdoors. They also virtually never run out of hot water, but it may take some time to heat up when you first turn on the hot water. Because they heat on-demand and are not constantly running, tankless water heaters are much more energy-efficient than traditional water heaters, saving you money on your energy bill. Although tankless water heaters cost twice as much to install as traditional heaters, they can pay for themselves in energy savings.

The Best Water Heater for You

In the end, you decide which water heater is best for you depending on your needs and financial situation. To learn more about installing or repairing your water heater, contact North Texas Custom Plumbing online or call 972-382-8324.

By Admin 03 Mar, 2017

When it comes to fixing a leak or replacing a pipe in your home, you need a plumber you can trust. But with so many contractors and businesses available, how do you know who to pick? Follow these simple steps to help you choose the best plumber for your home.

Ask Around

If you don’t know where in your area to start looking for a plumber or any other kind of service professional, the best thing to do is ask family members and friends about their experiences. Online review sites are sometimes helpful, but posters can easily make up stories about the service they received, exaggerate claims or misrepresent circumstances that resulted in a superior or poor service experience. Talk to people you trust and compile a short list of individuals or companies you’d like to look into further.

Do Some Research

If you have the time it’s worth the effort to look up each plumber and their business through independent, third-party organizations like the Better Business Bureau (BBB) to compare their licensure and performance history. The BBB also compiles a list of reviews, complaints and notifies you how long a plumber has been accredited. It's always a good sign if a company has been in business for several years, because it often means they have a proven track record of quality work. Responding to and resolving complaints through the BBB also shows they care about their reputation and will work to rectify situations in which a client wasn’t satisfied.

Find out whether the plumber you’re interested in has insurance or is bonded. Insurance protects both you and the plumber in case of an injury or accident, as well as your surrounding neighbors if a serious problem occurs.

Get Quoted

Even after you’ve found a plumber you like, don’t immediately request their services until you know exactly how much you’ll be paying. With any reputable plumber you should be able to set up an appointment for a free or low-cost on-site evaluation. This ensures the plumber understands the exact nature of your plumbing issue and will be able to give you an accurate assessment of the cost to have it repaired. Do this with multiple businesses to compare pricing.

All plumbers should offer a guaranteed warranty, meaning if they go out of business or stop midway through the project, your home will still be covered. Many warranties cover a plumber's work for up to one year. If a plumber refuses to guarantee his or her work, it’s best to find someone else to hire.

Great Plumbers in Texas

Whether you need help with a minor plumbing issue or something as big as new plumbing installation for a home remodeling project, North Texas Custom Plumbing guarantees top-of-the-line service and products at the most competitive prices. Contact us today to schedule a consultation or take advantage of one of our many specials .

By Admin 27 Jan, 2017

Drains are a great convenience that most people take for granted, but at some point they are likely going to become clogged. You can try a quick fix with a plunger, but that doesn’t always do the trick. When that’s the case, it’s time to bring in the professionals to clean out your drains. You have likely heard of plumbing snakes and hydro jetting, which are two of the most common ways to repair clogged drains.

Plumbing Snakes

Also called augers, plumbing snakes are made from a long metal tube at one end and a crank at the other. The metal tube portion has a cable inside with a corkscrew auger or blades attached. That end is placed in the drain and the crank is then turned to extend it down the drain. You will be able to feel resistance when it reaches the clog (much like fishing). At this point the crank is turned to push through the clog and pull it out of the drain. These snakes can be straight or have a J-shaped bend (for toilets).

Hydro Jetting

This process uses a high-pressure hose and a specialized nozzle, both of which are connected to a machine that pressurizes water and produces a powerful stream to clear out the blockage. Plumbers typically use this method through an opening known as a cleanout. The water forces its way down the drain and pushes built up minerals, grease, hair or other debris through the drain.

Which Option Is Best for You

Snakes are more ideal for minor clogs or when a specific item gets stuck in a drain and your plunger cannot do the trick. Snaking does not clean the pipes like hydro jetting does and is more of a temporary solution. A hydro jet can cause damage to pipes that are weak or already damaged and should only be done by a professional.

Which solution to use depends on the cause of the problem, but should be determined by a professional plumber.

Plumbing Repair Services in Dallas

When you experience clogs in your drains that need to be cleaned, call the professionals at North Texas Custom Plumbing at 972-382-8324. We specialize in drain and sewer cleaning using plumbing snakes and hydro jetting, among other techniques. We are also proud to offer a 10% discount to all teachers in the Frisco, Texas area. Schedule an appointment today.

By Admin 13 Jan, 2017

Sewage and water pipes need to be maintained like any other home utility system, but are commonly forgotten about by homeowners and property managers alike. It’s understandable, as problems are relatively rare and these pipes are buried underground or located behind walls and out of sight. This unfortunately means when issues do arise they often go unnoticed for a time, resulting in extensive damages.

The older a building is, the more likely its pipes are in need of maintenance or repairs. Years ago most pipe inspections were performed via guesswork or by actually opening up walls and floors to access the system directly. That invasive approach to repairs quickly become expensive and time-consuming.

Today, new technologies make the process cheaper, easier, faster and don’t require extensive collateral damage. Pipe repair professionals are now able to use video to inspect pipe systems for cracks, leaks, clogs or any other problems.

How Does it Work?

Put simply, video pipe inspection involves putting a small camera into pipelines to see if there are any major clogs or leaks. The full process can be broken down into a few steps:

  1. A service truck parks nearby or on top of the access pipe . The truck will usually contain a generator, a compartment for recording or monitoring the video feed and the camera itself attached to a length of spooled cable.
  2. The camera is attached to the cable and winch system, then lowered into the pipe. The winch allows the camera to be fed more cable or pulled back in when the inspection is complete.
  3. A repair professional sits in the truck and operates the camera. By watching the video feed the specially trained camera operator is able to look out for and analyze any potential issues he or she finds. The inspection is also recorded so the video can be reviewed later.
  4. Any problems detected during the inspection are corrected , if they are simple enough. Major problems may require additional work, but are easier to treat when your repair professional knows exactly what they’re dealing with.

What Are the Benefits?

Older pipe systems are typically made of connected three-foot sections. Each connection point can become a weak spot where cracks and leakage are more likely to occur. Small tree roots can also grow through or around pipes and create major blockages. Video pipe inspection is the easiest way to inspect underground pipes and is by far the least invasive option, requiring no disruption of your property.

At North Texas Custom Plumbing we guarantee top-of-the-line products and the best plumbing repair and maintenance services at the most competitive prices. Our goal is to meet the needs of all our customers in a timely manner with an unsurpassed level of quality, service and dedication.

Contact us today to schedule a consultation or take advantage of one of our many specials for our premier plumbing repair and water heater services.

By Admin 28 Nov, 2016

Garbage disposals are one of a kitchen’s most useful tools. With proper care and usage they’re practically invincible. However, many people seem to overestimate what their disposal units can handle. Putting some materials down the disposal can do more harm than good, breaking down the machine itself or clogging the drains below.

Luckily, there are only a few things that a garbage disposal can’t manage. Here is a short list of do’s and don’ts that will extend the life of your garbage disposal and prevent any plumbing mishaps.


The easiest way to keep a garbage disposal functioning is to use it regularly. Frequent use prevents rust and corrosion, ensuring that all parts are moving properly. When in use, grind food or other waste using cold water. This will solidify any oils or similar substances, which can then be chopped up by the blades before entering the drain. Be sure to cut any large items into smaller chunks so that the disposal does not become clogged.

If your garbage disposal starts to smell, there are actually a few things you can put down it to make it more tolerable. Fruit scraps, particularly citrus rinds, make the drain smell fresh and can also help clean the blades. Similarly, egg shells are firm enough to sharpen garbage disposals while still being easily processed by the machine. Small amounts of coffee grounds can also make your disposal smell better, but can clog your drain in large quantities. Use them sparingly.


The most important thing to avoid is putting non-biodegradable substances down the garbage disposal. A disposal is not a trash can or recycling bin; glass, plastic, metal and even paper can severely damage your disposal system. Cigarette butts and any combustible materials should also be avoided.

Don’t pour grease, oil or fatty substances into the garbage disposal. Grease will slowly build up over time and can easily clog the drains. Fibrous materials like corn husks and onion skins can tangle around the disposal blades and ruin the motor. To keep your disposal in top condition, only dispose of small amounts of biodegradable food a little at a time.

When it comes to your home’s plumbing or home remodeling projects, you have many choices. With North Texas Custom Plumbing you are always guaranteed top-of-the-line products at the most competitive pricing.

Contact us today to schedule a consultation, repair or installation. Our licensed professionals are dedicated to serving our customers in a timely manner with an unsurpassed level of quality service.

By SEO Family 27 Oct, 2016

You may enjoy walking in a winter wonderland, but your home’s pipes certainly don’t. If you have ever experienced your pipes bursting from extremely cold temperatures, you likely know how much water damage broken plumbing can cause your home. In addition, winter is a popular time to host friends and family for the holidays, which puts even more of a strain on your home’s plumbing system, resulting in more emergencies than normal.

Rather than just hoping your pipes don’t freeze up, there are actually a handful of things you can do to proactively keep your pipes in good working order and avoid a costly plumbing disaster. Having your pipes replaced can be very expensive, so investing a little time and money protecting them now will be worth it down the line.

❶ Insulate Your Pipes

Whether you are having a new home built or doing some remodeling, keeping your pipes properly insulated is one of the most important things you can do to ensure they are less susceptible to freezing damage. Insulated pipes are the first line of defense against extreme temperatures.

❷ Let Your Faucet Leak

Intentionally having a leaky faucet seems counterintuitive, but can actually be a smart strategy when temperatures fall below freezing. Barely turning on your faucets along exterior walls helps to alleviate pressure from building up between the faucet and an ice blockage, which can prevent pipes from bursting.

❸ Expose Your Pipes

Introducing more heat to your pipes can prevent them from freezing up. You can open up all cabinet doors on exterior walls to allow your pipes to warm up from your home’s heating system.

More Tips to Winterize Your Pipes

·        Have cracks in your home’s exterior filled to prevent your pipes from being exposed to cold outside air

·        Seal off your home’s crawl space to reduce the amount of cold air that reaches your pipes

·        Have your pipes buried deeper in the ground so they are below the frost line

Quality Plumbing Repair Services in Frisco

If you need help winterizing your home’s pipes or want to remodel your bathroom or kitchen, the experts at North Texas Custom Plumbing can assist with specialized preventative pipe maintenance and can even redo your pipes to make sure they are well insulated.

While you’re at it, let us install or repair your faucets to make sure they are complementing your pipes by working together to prevent costly issues. If you’re interested in learning about more plumbing projects that can improve livability while adding to your equity, we encourage you to read our post on how plumbing can impact your home’s value .

More Posts
Share by: